Donations Terms and Conditions
27 October 2026
About these terms
Hypha Studios is a charitable incorporated organisation registered in England and Wales (charity number 1194915). Address: Unit 3, Euston Tower, 286 Euston Road, London NW1 3AS. Contact: cc@hyphastudios.com. These terms apply to voluntary donations made to Hypha Studios through our website. They do not cover purchases of artwork, tickets, paid memberships or sponsorships, which may have separate terms.
Your donation
Donations support our charitable work, including providing space for artists and free cultural activity for communities. Unless an appeal or agreement states otherwise, donations are unrestricted and may be used where the charity needs them most. Please check the amount and whether your donation is one-off or recurring before confirming it. You must have permission to use the payment method.
Processing and confirmation
The payment screen identifies the available payment provider and any payment options. The provider processes your payment under its own terms and privacy notice. A confirmation or receipt will be provided where the payment process supports it; contact us if you need help identifying a donation. Please do not email full card or bank details to us.
Regular donations
If regular donations are offered, the payment screen will explain the amount, frequency and timing before you authorise payment. You can cancel future donations by contacting us or using the payment provider’s cancellation process. Please allow enough time for the cancellation to take effect; a payment already being processed may still be collected. Your bank or payment provider may also offer cancellation options.
Errors and refund requests
If you made a donation in error, believe a payment was unauthorised, or have another concern, contact cc@hyphastudios.com promptly with the date, amount and any transaction reference. We will review the circumstances, applicable law and our powers and respond. A refund is not automatic: charity law can restrict the return of donations. Nothing here limits rights you may have under applicable law or through your payment provider.
Specific appeals
Where an appeal specifies a particular purpose, we will use donations in accordance with the stated terms and applicable law. If an appeal cannot proceed, raises too much or too little, or its purpose cannot be fulfilled, we will follow the applicable rules and communicate with donors as appropriate.
Privacy and contact
We process donor information as explained in our Privacy Policy. Donating does not automatically subscribe you to marketing. For questions about a donation, contact cc@hyphastudios.com.